Privacy Policy

1. Who we are

The Maestro Box is a boxing education, consultation and e-commerce website operated for Coach Abdelrahman Magdy. Contact: The Maestro Box
support@themaestrobox.com

2. Data we may collect

We may collect account and profile data, contact details including an email address, order and payment-status information, course enrollment and progress data, community posts and messages, consultation requests, device/browser information, IP address, cookies and analytics data.

3. Why we process data

We use personal data to create and manage accounts, deliver courses and consultations, process and fulfil orders, provide support, secure the website, maintain records, improve performance and user experience, and comply with applicable legal obligations.

4. Payments

Payment information may be processed by the payment gateway selected at checkout. We do not intentionally store full payment-card details on this website unless a payment provider explicitly supplies a compliant token or transaction reference.

5. Service providers

We may use hosting, WordPress, WooCommerce, Tutor LMS, Google and Apple services for sign-in, Firebase for push notifications and analytics, email, security, CDN/video and payment service providers where necessary to operate the service. Each provider processes data according to its role and applicable terms. Community messages may be reviewed by authorised administrators for safety, abuse reports, moderation and account security; administrative access is restricted and logged.

6. Cookies and analytics

Cookies may be used for login sessions, shopping-cart functionality, security, preferences and analytics. Non-essential analytics or marketing technologies should be used in accordance with applicable consent requirements.

7. Retention

We retain data only for as long as reasonably necessary for the purpose for which it was collected, including contractual, accounting, support, security and legal retention requirements.

8. Your rights

Subject to applicable law, you may request access to, correction of, updating or deletion of your personal data, object to certain processing, or withdraw consent where processing is based on consent. Some data may need to be retained where required by law or for legitimate legal claims.

9. Security

We use reasonable technical and organisational safeguards. No internet service can guarantee absolute security, so users should use strong passwords and keep account credentials confidential.

10. Children

If a minor uses the service, the parent or legal guardian should review the service and provide any consent required by applicable law.

11. Egyptian data protection framework

This policy is intended to be read consistently with Egypt’s Personal Data Protection Law No. 151 of 2020 and its Executive Regulations No. 816 of 2025, where applicable.

12. Contact

For privacy requests, contact: The Maestro Box
support@themaestrobox.com